Customer Service Representative

Schedule: M-FWhat You'll Be DoingProvide One Contact Resolution to customers via phone, email, and webDeliver premium, white-glove customer service to customers, dealers, and internal teamsMeet service-level targets including AHT, Quality, and Schedule AdherenceNavigate multiple systems including Fiserv V8 and internal phone toolsFollow established workflows for administrative requestsWhat We're Looking For 3+ years of customer service experience; auto finance preferredKnowledge of FDCPA, FCRA, ECOA, and federal privacy regulationsHigh computer literacy and ability to multitaskHigh school diploma required; college degree preferredWhat’s In It For YouAs a TRC contractor, you will receive: PTO allotmentFull benefits programBonus and promotion opportunities A positive, supportive cultureReady to build a long-term career supporting iconic luxury automotive brands? Apply today and join a team that values exceptional service, professional development, and long-term opportunity. TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.