Annual Giving & Donor Relations Coordinator

Annual Giving & Donor Relations Coordinator Heart for Africa | Full-Time | United States Preferred Locations: Atlanta, GA; Chattanooga, TN; or Metro Detroit, MI. Qualified candidates in other U.S. locations are welcome to apply. About Heart for AfricaHeart for Africa is a Christ-centered nonprofit dedicated to bringing HOPE to Eswatini, Africa, through Hunger relief, Orphan care, Poverty reduction, and Education. At the center of our work is Project Canaan, a 2,500-acre campus that provides a loving home, education, and opportunities for more than 470 children. Through agriculture, employment, healthcare, and community development, we are also working to create sustainable change for families and communities throughout Eswatini. We believe lasting transformation happens through meaningful relationships, faithful stewardship, and a shared commitment to making a difference. About the Position We're looking for an Annual Giving & Donor Relations Coordinator who genuinely enjoys connecting with people and wants to help grow the relationships that make Heart for Africa's work possible. This is a highly relational position that combines personal donor engagement with the coordination and execution of annual fundraising initiatives. You'll manage an assigned portfolio of donors, initiate conversations, learn what matters to them, share meaningful stories from Project Canaan, and help strengthen their connection to our mission. You'll also work closely with our Development and Marketing teams to support annual appeals, recurring giving initiatives, and other fundraising activities. We believe the strongest fundraising results come from authentic relationships built on trust, gratitude, and consistent follow-through. We're looking for someone who takes initiative, is comfortable picking up the phone, enjoys getting to know people, and takes ownership of their responsibilities. This person should be equally comfortable building relationships and managing the details required to turn those relationships into long-term support. What You'll DoBuild and Strengthen Donor Relationships Manage an assigned portfolio of individual donors, developing an understanding of their interests, giving history, motivations, and communication preferences. Proactively reach out to donors through personal phone calls, emails, meetings, and thoughtful follow-up. Build genuine relationships by listening, asking questions, sharing meaningful updates, and helping donors feel connected to the work they support. Develop and carry out donor engagement and stewardship plans, maintaining consistent personal outreach throughout the year. Share compelling, accurate stories from Project Canaan that demonstrate the impact of donor generosity. Respond to donor questions and requests promptly and thoughtfully. Grow Annual Giving and Donor Support Help sustain and grow an assigned donor portfolio through strong retention, increased giving, additional gifts, and recurring support. Make thoughtful, personal invitations to give based on donor interests, giving history, and connection to the mission. Coordinate assigned annual giving initiatives, including donor acquisition, renewal, retention, recurring giving, and year-end fundraising campaigns. Identify opportunities to deepen donor engagement and connect supporters with appropriate next steps. Monitor donor giving patterns, retention, and engagement to identify opportunities for stronger relationships and increased support. Track results from assigned fundraising initiatives and recommend practical improvements. Collaborate and Execute Work closely with the Development and Marketing teams to implement fundraising campaigns and donor communications. Maintain accurate, timely donor records, meaningful contact reports, and follow-up activities in DonorPerfect. Manage weekly priorities, donor outreach, campaign deadlines, and follow-up responsibilities. Participate in donor portfolio reviews, qualification discussions, and fundraising planning. Take initiative, communicate progress, and follow through on assigned responsibilities and established goals.

Benefits are subject to applicable eligibility requirements and plan terms. The annual salary range for this full-time, exempt position is $75,000–$88,000, depending on qualifications and relevant experience. Location & TravelSome domestic and occasional international travel may be required for donor meetings, events, and ministry activities, including occasional evenings and weekends.