Experience Lead Elite Club Floor & Member Concierge

Equinox Fitness Club Seaport is seeking an Experience Lead to be the standard-bearer on the club floor, blending service obsession with operational precision to keep the fitness floor immaculate, safe, and unmistakably Equinox. You will engage members with warmth, support front desk operations and class transitions, maintain safety protocols including CPR/AED, and drive retention through personalized, high-touch service.