AI Agent Operations Consultant
virtual vocationsDenver, CO
AI Agent Operations Consultant
L5
virtual vocationsDenver, COyesterday
To support the growth of an AI-first company, the full-time AI Agent Operations Consultant will manage the day-to-day operations of Luna, ensuring its accuracy and adoption while collaborating across teams to enhance customer success and product quality in a remote setting with light travel.
Key Responsibilities:
Run Luna's operating rhythm by monitoring agent quality, task completion, and escalations
Utilize telemetry to identify issues and translate findings into actionable tasks for product improvement
Drive customer adoption of Luna by providing training and support for effective use of the AI assistant
Required Qualifications:
5+ years of experience in enterprise software with ERP exposure
Background in Customer Success, support, or consulting within an ERP environment
Proven experience managing customer-facing AI agents
Hands-on understanding of agentic AI workflows and integrations
Ability to communicate technical findings clearly for actionable insights
Apply now (opens in a new tab)
Level
SeniorL5
Location
Denver, CO
Occupation
Business Operations Specialists, All Other
Industry
Custom Computer Programming Services
Posted
yesterday
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