Renewals Operations Leader — Global Forecasting

Mimecast is seeking a Sr. Manager, Renewal Operations in Lexington, MA, to build the renewals backbone and establish a scalable operating cadence. You will forecast, report, and design a territorial, target and process framework for a new BPO renewals model, coordinating with Sales, RevOps, Finance, Customer Success and Legal. You will lead forecasting processes and dashboards, extend the North America renewals program into EMEA and APAC, and drive adoption of new tools and workflows across