BPS Operations Associate I - Fintech Call Center

L3

fisNew York, NY2 days ago
FIS is seeking an Associate I, BPS Operations Processing Agent - Call Center to respond to customer inquiries via telephone, email, SMS and Chat, delivering problem resolution in line with service standards. You will use GUI screens, access client systems, and update data while escalating complex issues as needed. A High School Diploma and 6 months of call center experience are required, with full availability for day, night, and weekend shifts. Equipment is provided.
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Level

JuniorL3

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

2 days ago

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