Customer Experience Lead CX Supervisor

L4

amerigasBaltimore, MD16 days ago
Ameri Gas Propane, Inc. is seeking a Customer Experience Supervisor (CX Supervisor) to lead a team of CX Advocates and ensure an excellent customer journey across all touchpoints. This role requires coaching, performance management and a collaborative approach to achieve service excellence. The ideal candidate will have 3–5 years of contact center leadership, strong analytical skills and the ability to drive improvements in customer care efficiency.
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Level

MidL4

Location

Baltimore, MD

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Fuel Dealers

Posted

16 days ago

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