Vehicle Support Center Supervisor
insight globalSeattle, WA
Vehicle Support Center Supervisor
L6
insight globalSeattle, WA2 days ago
Occupations
First-Line Supervisors of Material-Moving Machine and Vehicle OperatorsAutomotive Service Technicians and MechanicsFirst-Line Supervisors of Mechanics, Installers, and RepairersIndustries
Automobile and Light Duty Motor Vehicle ManufacturingGeneral Automotive RepairNew Car DealersRequired Skills & Experience:
Bachelor’s degree in engineering, business, or related field required, MBA desired. 3+ years of experience of related professional experience; previous supervisory experience preferred. Technical skills and ability to understand complex electrical and mechanical systems with the ability to identify customer needs and transform them into solutions. Exceptional communication, both verbally and written, with various levels of stakeholders within and outside of the organization. Demonstrated leadership, project management, and performance management skills. Advanced ability utilizing Microsoft Word, Excel, and Power Point. Ability to gather and analyze data, identify areas of opportunity and deliver improvements. Willingness to work in a 24/7 environment with changing schedules and requirements Six Sigma process knowledge required Nice to
Have Skills & Experience:
Previous experience in powertrain diagnostics, vehicle diagnostics, and software technical experience preferred. Comprehensive understanding systems like TCS365, RMI, PVP, and DAVIE4 preferred
Job Description:
This Supervisor will lead the Vehicle Support Center and support more than 20 VSC Specialists across North America and India. This individual will manage daily team operations while overseeing employee coaching and development, onboarding, performance management, operational reporting, and continuous improvement initiatives. The role will focus on improving response times, quality assurance, operational efficiency, vehicle diagnostics, support processes, and dealer technician productivity. This person will partner with cross-functional leadership while working Monday through Friday from 1:00 PM to 10:00 PM Pacific Time.
Apply now
Level
LeadL6
Location
Seattle, WA
Occupation
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Industry
Automobile and Light Duty Motor Vehicle Manufacturing
Posted
2 days ago
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