Referral Specialist

Job TitleGood Judgment, Communication/Customer Service/Teamwork, Passion, Honesty, Responsibility, Job-Specific Skill SetEssential Job Duties And Responsibilities Responsible for scheduling STAT/URGENT referrals, tracking referrals and tracking high risk referrals and actions Maintains confidentiality of patient health records and other information as required by applicable laws Processes referrals in a timely fashion, including sorting and processing referrals by indicated urgency and date Refers patients to specialists based on available medical, financial, and transportation resources Documents and enters all referrals appropriately in patients' health record Reviews with patients the referral details including their own responsibilities Verifies that providers have sufficiently documented the reason for the referral and have done the appropriate workups prior to the referral Assembles and forwards complete and accurate documentation Maintains ongoing tracking of all referrals Handles incoming phone calls and responds to requests for information from patients and outside sources Performs other duties as assigned Actively participates in quality improvement teams/meetings Monitors and tracks high risk and current cancers.