Working Manager - Automotive Detail Shop

Key Responsibilities: Operations & Production Perform high-level detailing services including paint correction, ceramic coatings, interior restoration, and vehicle protection services Ensure all vehicles meet Color Correctors' quality standards before delivery Maintain workflow efficiency, scheduling, and job prioritization Monitor equipment, chemicals, and inventory levels Team Leadership Supervise, train, and mentor detailing technicians Lead by example with strong work ethic and attention to detail Assign daily tasks and ensure productivity goals are met Conduct performance reviews and provide ongoing coaching Customer Experience Communicate with customers regarding services, timelines, and expectations Handle customer concerns professionally and ensure satisfaction Assist with upselling services such as ceramic coatings, paint protection film (PPF), and maintenance packages Sales & Business Development Support sales efforts by recommending appropriate services Build relationships with dealerships, fleet accounts, and repeat clients Track job profitability and contribute to revenue growth initiatives Administrative Duties Manage scheduling, estimates, and invoicing Ensure compliance with company policies and safety standards Maintain cleanliness and organization of the shop Qualifications 3-5+ years of professional automotive detailing experience 1-3+ years in a leadership or supervisory role preferred Strong knowledge of paint correction, polishing systems, and protective coatings Experience with PPF and tint (or willingness to learn is a plus) Excellent communication and customer service skills Ability to multitask and work efficiently under pressure Valid driver's license and clean driving record Compensation & Benefits Competitive salary (based on experience) Paid time off and holidays Opportunities for advancement within the company Ongoing training and certification opportunities Work Environment Fast-paced, team-oriented automotive shop Physically active role requiring standing, bending, and lifting Exposure to detailing chemicals and shop equipment