Front Desk Associate

What we offer: Let’s look at what Dogtopia does for you! It’s always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture with more than 60 locations Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales! Now that we have the fun out of the way let’s get into what you can offer us.

• Day to day Dutieso Data entryo Creating Pet Parent Chartso Greeting EVERYONE that walks in or out of Dogtopia!o Understanding Dogtopia’s retail itemso Understanding our Dogtopia-isms The rules by which we, as Dogtopians liveby are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards ofsafety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever!
• Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty completeo Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards.o Inventory management of cleaning, dog and First Aid supplies.o Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
• Customer Service and Presentationo Maintains a neat and organized Front Desk team and area at all times.o Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards.o Answer phones, e-mails and questions from pet parentso Strive for high customer review ratings!o ENJOY your team! GROW your team! And PLAY to your fullest potential

Work Location: In person