Legal Intake Specialist

Job Description Job Description Benefits: Employer pays 90% of insurance premiums Health insurance Paid time off Vision insurance 401(k) Competitive salary Dental insurance Company parties Gamez Law Firm, a successful personal injury law firm has an opportunity for a Bilingual Intake Specialist. We are looking for a highly detailed oriented and organized personality that can thrive in a fast-paced environment. When crash victims reach out to us, they are navigating some of life’s most stressful moments - dealing with severe injuries, mounting medical bills, and insurance companies taking advantage of them. They need a compassionate listener, a strong advocate, and a reassuring guide through the storm. If you’re ready for a high-impact role at San Antonio’s most respected personal injury law firm, we want to talk to you. Join a fast-growing team where your ability to connect with people translates directly into fighting for justice and changing lives every single day. This position is full-time, in-office, Monday through Friday, 8:30am to 5:30pm You will be expected to Interview prospective clients in-person, by phone and email Provide consistent, unparalleled customer service Conduct basic research to investigate clients’ claims have merit Complete intake process with potential clients in person and/or via phone/video Perform follow-up calls/emails/texts to potential clients Prepare and send accurate and complete intake paperwork to an attorney for review Relay decision to decline potential clients if case has been rejected by Intake Specialist or Attorney Maintain meticulous records in firm software program Perform administrative or other duties in-office as assigned