Bilingual Spanish-Speaking Sales Desk | Technical Customer Service Representative

QUALIFICATIONS: Bilingual in Spanish/English. Strong mechanical ability. Customer service work experience. Strong interpersonal communications skills. Ability to communicate clearly, effectively, and professionally with customers and co-workers. Ability to proficiently speak, read, and write in English. Ability to communicate technical product and complex manufacturing related information. Strong computer skills and proficiency in Microsoft Office products including Word, Excel, and Outlook.

PREFERRED QUALIFICATIONS: College degree in Business, Communications, Engineering, or related

COMPETENCIES: Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to adapt to change in the workplace. Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. Communication - Ability to communicate effectively with others using the spoken word and writing clearly and concisely. Team Player - Ability to get along well with a variety of personalities and individuals and work well in a team environment. Ability to recognize and show consideration for others. Problem Solving/Innovative - Ability to find a creative solution for or to deal proactively with work-related problems. Reliability - The trait of being dependable and trustworthy. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. WORK ENVIRONMENTInside; Office and some manufacturing floor. Some travel may be required to visit customer sites or support trade shows. PHYSICAL DEMANDSThe physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Continuous sit throughout the workdayContinuous work on computer throughout the workdayContinuous reaching forward between shoulder/waist Continuous bending/twisting/rotating and simple grasping and writing Continuous exposure to indoor manufacturing environment Occasional exposure to chemicals and/or fumes Frequent standing and walking throughout manufacturing and office environments Occasional lifting and carrying up to 25 lbs. Definitions: Continuous FrequentOccasional5-8 hrs./shift2-5 hrs./shift Up to 2 hrs./shiftWORK SCHEDULEMonday through Friday, Full-time; days COMPENSATION$25.71-$38.98 per hourDOQ + $1.00 Language premiumELIGIBILITY & SELECTIONOutside Applications or Current employees with an interest in this position are encouraged to apply. Wilson Tool International supports promotion from within, whenever possible, to fill vacant positions. The company will establish job requirements/qualifications for all open positions. In addition, other factors such as time in current position (basic guideline is 2 years), department workload, and general business conditions will also determine eligibility. Selection will be based on job requirements and the candidate's qualifications. Key selection criteria are seniority, special knowledge, skills, and abilities, past performance, and supervisory recommendation. Interviews may be utilized in order to determine the top candidate. Interviews cannot be guaranteed for all applicants. Wilson Tool is an EEO/AA employer: women, minorities, the disabled, and veterans are encouraged to apply. EEO is the Lawwww.wilsontool.com/careers www.wilsontool.com/careers