Senior Infrastructure Engineer
Senior Infrastructure Engineer
L5
Occupations
Network and Computer Systems AdministratorsComputer Systems Engineers/ArchitectsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related Services- Administer and troubleshoot Windows workstations and server environments.
- Manage Active Directory, user accounts, and access permissions.
- Troubleshoot networking issues involving TCP/IP, DNS, DHCP, VLANs, and firewalls.
- Support enterprise applications and infrastructure integrations.
- Work within regulated/GxP environments, following documentation, validation, and change control procedures.
- Collaborate with business and technical teams to gather requirements and translate them into actionable IT solutions.
- Manage incidents, changes, and service requests using Service
- Now or similar ITSM tools.
- Take ownership of technical issues and ensure timely resolution.
- Support new system implementations, infrastructure upgrades, and operational activities.
- Required Technical Skills
- Windows workstation and server administration/troubleshooting
- Active Directory and user/access management
- Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, and firewalls
- Enterprise application troubleshooting and infrastructure integration
- ServiceNow and change management processes
- Experience supporting systems in a GxP or similarly regulated environment
- Required Certifications
- No certifications are required.
- The following certifications are preferred but not mandatory:
- Microsoft Certifications
- CompTIA Network+ / Security+VMware CertificationsITILCybersecurity Certifications
- Hands-on technical experience is more important than certifications.
- Preferred Industry Experience
- Experience in any of the following industries or environments is preferred:
- Biopharma, Biotechnology, or Pharmaceutical
- Regulated Manufacturing
- GxP Manufacturing
- Cell Therapy
- New Product Introduction (NPI)
- Technology Transfer
- New System or Facility Implementations
Level
SeniorL5
Location
Andrews Air Force Base, MD
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
yesterday
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