Automotive Service Advisor (Writer)
Automotive Service Advisor (Writer)
L4
Occupations
Automotive Service Technicians and MechanicsAutomotive and Watercraft Service AttendantsWriters and Authors- Competitive compensation package and 401k with company match
- Wellness Time Off, plus holidays, plus a Personal Purpose DayMedical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
- Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
- Year-end bonus program for ALL employees (Garff Giveback)
- Employee discounts on vehicle purchase, parts, service and more!
- What you'll do as a Service Advisor:
- Greet all customers promptly and professionally
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
- Provide customers with updates, estimates, and inspection results in a timely manner
- Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
- Review all completed work and recommendations and collect payments from customer
- Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer's service history, schedule appointments, enter repair order information, and manage information
- Provide excellent service and review the customer satisfaction survey to each customer
Level
MidL4
Location
Isle St George, OH
Occupation
Automotive Service Technicians and Mechanics
Industry
New Car Dealers
Posted
3 days ago
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