Customer Service and Rebate Processing Specialist
resource innovationsNeedham, MA
Customer Service and Rebate Processing Specialist
L3
resource innovationsNeedham, MA18 days ago
Occupations
Customer Service RepresentativesOffice Clerks, GeneralReceptionists and Information ClerksIndustries
All Other Business Support ServicesOther Individual and Family ServicesOffice Administrative ServicesCustomer Service And Rebate Processing Specialist Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team. As a Customer Service and Rebate Processing Specialist you will be providing customer service support over calls and email. You will also support Data entry into various database Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities:
- Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
- Provide basic troubleshooting and recommend solutions
- Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Provide customer service activities such as responding to emails and phone calls.
- Other duties as assigned.
Apply now
Level
JuniorL3
Location
Needham, MA
Occupation
Customer Service Representatives
Industry
All Other Business Support Services
Posted
18 days ago
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