Temporary Customer Success Associate

What You'll Do: Process and manage large bulk and special event orders, including catering and one-off orders Guide customers through the order fulfillment process once a sale is made Respond to customer inquiries and provide updates on order status Create and send order quotes to clients Collect payment for bulk orders and ensure accurate record-keeping Proactively handle any issues that arise Enter ad-hoc orders for sales clients as needed Coordinate custom packaging for bulk orders Assist with bulk order validation, entry, and processing Collaborate with internal teams to ensure timely and accurate order fulfillment

What We Are Looking For: Excellent written communication skills Typing speed of at least 40 words per minute Proficiency in Microsoft Excel for basic data entry and tracking Ability to work independently and manage time effectively Passion for delivering standout customer experiences Flexible availability within the temporary employment dates: October 19th December 24th, 2026

Preferred Skills: Experience with Excel, Slack and Google Workspace (Google Sheets, Docs, etc.)Familiarity with Hub Spot Prior experience in an administrative or customer support role