Customer Experience Leader AI-Driven Support & Team Growth
novantaNew York, NY
Customer Experience Leader AI-Driven Support & Team Growth
L5
novantaNew York, NY16 days ago
Occupations
First-Line Supervisors of Non-Retail Sales WorkersCustomer Service RepresentativesFirst-Line Supervisors of Passenger AttendantsIndustries
Temporary Help ServicesTelemarketing Bureaus and Other Contact CentersAll Other Professional, Scientific, and Technical ServicesNovanta Inc. in New York's Positioning Solutions unit seeks a Customer Experience Supervisor to lead a team of Customer Care Representatives serving life sciences, medical, imaging and automation customers.
You will drive engagement, performance and service excellence, collaborating with Sales, Operations, Engineering and Supply Chain to improve order management and issue resolution. This role emphasizes accountability and continuous improvement with AI-enabled tools.
Apply now
Level
SeniorL5
Location
New York, NY
Occupation
First-Line Supervisors of Non-Retail Sales Workers
Industry
Temporary Help Services
Posted
16 days ago
To get sharper similar jobs, create your profile using the link below.