Senior CX Architect AI-Powered End-to-End Experience

ELEKS Product Design Office is seeking a Senior Customer Experience Expert who designs exceptional end‑to‑end experiences and leverages AI to streamline research synthesis, persona generation, and journey analysis. You will own the customer journey across channels, turning data and insights into effortless experiences that drive business growth. You’ll build reliable AI workflows, orchestrate multi‑agent frameworks, and mentor teams to apply agentic systems in day‑to‑day work.