Future Opening: Dispatch Receptionist

Job Description: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities: Provide excellent customer service Receive general phone calls and greet visitors Receive and dispatch lead calls and job referrals Perform detailed and accurate data entry, including analyzing dispatch reports Coordinate crew and job scheduling Perform general administration duties Assist other departments, as needed

Qualifications: 2+ year(s) of administrative or office-related experience and business experience Working knowledge of current business software technologies is required Experience in the commercial cleaning and restoration or insurance industry is desired Customer service experience, quality assurance, and scheduling a plus Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Ability to remain calm and professional during tense or stressful situations Excellent organizational skills and strong attention to detail Very self-motivated and goal-oriented Capability to work in a fast-paced, team-oriented office environment Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software, including Xactimate and proprietary software Minimum of HSD/GED, Associate's/Bachelor's degree preferred Ability to successfully complete a background check subject to applicable law All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $10.00 - $13.00 per hour Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.