Senior ServiceNow Industry Workflow Architect

EY is seeking a ServiceNow Architect/Manager to lead the design and delivery of advanced ServiceNow solutions for banking operations, customer servicing and fraud use cases. You will own solution architecture across workflows, integrations, data security and performance while guiding delivery teams and interacting with clients. The role requires hands‐on leadership in critical design and build phases, ensuring architecture translates into robust, scalable systems and aligns with regulatory