Criminal Record Processing Agent

Core Job Duties: Follow internal procedures to aggregate criminal, personal, and identifiable information about job applicants to complete background checks. Process reports in the Tazworks system by dispatching county criminal and civil searches to field researchers, filtering relevant searches through address history information, and filtering criminal record information from database searches. Perform all daily duty tasks assigned by the Processing Supervisor. Work with Client Services to fulfill processing needs for clients on specific reports and provide information to assist with client inquiries. Follow client preferences to ensure reports are processed quickly and accurately. Within 60 days from start of employment, the Processor needs to be averaging 9+ RPH (Reports Per Hour).After 60 days, the Processor maintains a monthly RPH (Reports Per Hour) average of 12 or more. Maintain a mistake ratio of less than 1% of total processed reports. Job Complexity Acquires job skills and learns company policies and procedures to complete routine tasks. General knowledge of core elements or concepts within their role. Interaction Works on assignments that are routine or repetitive in nature, requiring limited judgment or subject matter knowledge. Has little or no role in decision-making. Supervision Normally receives detailed instructions on all work. Works under close supervision. Experience Typically requires no previous professional experience.

Minimum Qualifications: High school diploma or equivalent. Extreme attention to detail; this position requires prolonged screen time and the ability to identify small details with strong visual and mental acuity. Adherence to company and departmental policies. Confidence in decision-making and the ability to explain processes or choices. Excellent multitasking skills and task management strategies.

Additional Preferred Qualifications: 2+ years of experience in a data-driven position (data entry, loan processing, accounting, or similar) preferred.

Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds. Travel Required Yes, up to 15% domestic travel may be required. Work Authorization Employee must be legally authorized to work in the United States. FLSA Classification Hourly, non-exempt Location Remote - any approved U.S. states Internal Job Title Processor / Receiver Effective Date July 1, 2026