Shopper Insights Manager
$57 per hour
Apply now (opens in a new tab)Shopper Insights Manager
L5
$57 per hour
Occupations
Market Research Analysts and Marketing SpecialistsMarketing ManagersAdvertising and Promotions ManagersIndustries
Marketing Research and Public Opinion PollingMarketing Consulting ServicesElectronics and Appliance Retailers- Support in delivering Shopper and Retail Insights learning plan based on business needs and priorities through Primary and Secondary research.
- Conduct Primary and leverage Secondary research to provide actionable insights while independently managing most research set-up, with support and guidance from manager on more complex studies.
- Develop comprehensive research brief, that includes detailed learning areas and action standards, with stakeholder buy-in. Manage project set up by:
- Partnering with key stakeholders to gather key inputs and stim for testing
- Supporting questionnaire set up, design and internal reviews and quality checks
- Project management and timelines of key phases and deliverables
- Determine and recommend best research methodology to address business questions Vendor Management:
- Identify and evaluate best-fit research vendors through a structured RFP process, including multi-vendor proposal review, pricing negotiation, and capability assessment
- Serve as primary day-to-day point of contact for external research vendors, managing relationships to ensure alignment on objectives, timelines, and deliverables
- Hold vendors accountable to quality standards, project milestones, and budgets; proactively flag and resolve issues as they arise
- Continuously assess vendor performance and maintain a roster of preferred partners across qualitative, quantitative, and syndicated research disciplines
- Partner with Procurement and Legal as needed to support vendor onboarding, contract management, and compliance requirements
- Stay current on the external vendor landscape to identify new and emerging research partners and capabilities that can add value to the business
- Analyze and interpret data providing learnings that will bring value to the business
- Deliver strong insights in story-like presentation format that addresses all research objectives and includes actionable recommendations Research Capabilities:
- Comprehensive, up to date research and analytical techniques and methodologies (notably Primary research, quantitative and qualitative). Syndicated research (e.g., IRI, Circana & Nielsen) experience a plus
- Superior Shopper focused Insights experience; Shopper Marketing/Channel Marketing experience a plus
- Experience managing online research community a plus
- Proven ability to manage external vendor relationships, including RFP development, contract negotiation, and ongoing performance management
- Ability to triangulate data and insights from different sources to drive consultative decision makingREQUIRED SKILLS
- Bachelor's degree in Business Administration, Marketing, Product Management, Sales, or related field.
- 5-7 years' experience analyzing consumer data and providing insights that drive business, including research methods and statistics.
- Demonstrated experience managing research vendors and agency partners, with a track record of delivering projects on time and within budget.
- Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.
- Strong ability to work independently and manage one's time.
- Strong mentoring skills necessary to provide support and constructive performance feedback.
- Strong knowledge of principles and methods for showing, promoting, and selling products or services.
- Strong ability to develop marketing and pricing strategy.
- Strong knowledge of media production, communication and dissemination techniques and methods.
Level
SeniorL5
Salary
$57 per hour
Location
Plano, TX
Occupation
Market Research Analysts and Marketing Specialists
Industry
Marketing Research and Public Opinion Polling
Posted
yesterday
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