Customer Service Attendant

Location: Sud City Laundry, 6538 Boca Raton Blvd, Fort Worth, TX 76112 Join Our Team! Evening Shifts: We are primarily hiring for shifts from 2:00 PM to 11:00 PM, with weekend availability required. Customer Service: This is a VERY customer service focused position with lots of guest interaction. Cleaning: There is a lot of cleaning throughout every shift. Laundry: You'll be folding a lot of laundry, including large Wash & Fold orders. Physical Activity: You'll be standing and moving for most of your shift. Independent Work: Most shifts are worked independently, so you must be comfortable working without another employee alongside you. Phone Requirement: You must have a cell phone with Tap to Pay/NFC capability. Our employee apps require it to start washers and dryers for customer laundry orders. At Sud City Laundry, we're redefining what a neighborhood laundromat can be. Through exceptional service, spotless facilities, and genuine hospitality, we create an experience our guests look forward to.

What You'll Do: Welcome every guest with a friendly, positive attitude and provide outstanding customer service. Wash, dry, fold, and package customer laundry with exceptional care and attention to detail. Help guests choose the right machines and answer questions about our self service, Wash, Dry & Fold, and Pickup & Delivery services. Keep the laundromat spotless by cleaning machines, folding stations, restrooms, and common areas throughout your shift. Process customer transactions using our point of sale system. Restock supplies and help keep the store organized, efficient, and inviting. Work as a team to ensure every guest leaves with a five star experience.

What We're Looking For: Friendly, positive, and professional attitude. Dependable with excellent attendance and punctuality. Strong attention to detail and ability to multitask in a fast paced environment. Enjoys cleaning and takes pride in maintaining a beautiful store. Comfortable standing, walking, bending, and lifting up to 40 pounds throughout the day. Weekend availability is required. Available Shifts - Primarily Evenings and Weekends Evening:2:00 PM to 11:00 PM