Senior Returns Operations Lead - Data-Driven, Lean & Scalable

Quince seeks a Senior Operations Manager to lead the Returns Center, overseeing Area and Operations Managers to ensure safety, accuracy, and efficiency. You will guide mentoring, optimize workflows, and drive data-driven improvements across reverse logistics functions. You will collaborate with executives and HR, Finance, Safety, Facilities, and Inventory Control to plan labor, implement policy changes, and optimize performance while scaling operations for growth.