INTERNET SALES MANAGER
INTERNET SALES MANAGER
L7
Occupations
Sales ManagersFirst-Line Supervisors of Non-Retail Sales WorkersSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products- Manage and oversee incoming internet sales leads from dealership websites, third-party providers, digital advertising, vehicle listing sites, and other online sources
- Ensure immediate, professional, and consistent follow-up with every customer inquiry
- Increase lead-to-appointment, appointment-to-show, and show-to-sale conversion rates
- Drive appointment setting and increase showroom traffic from digital leads
- Monitor daily internet lead activity and ensure every sales opportunity receives proper follow-upHold team members accountable for lead response times, follow-up activity, appointments, and sales performance
- Utilize Tekion CRM to track customer communication, appointments, lead activity, and sales opportunities
- Maintain accurate and complete customer records within the CRMWork closely with Sales Managers and Sales Consultants to maximize internet sales opportunities
- Develop and implement strategies to improve lead response times and customer engagement
- Monitor and analyze internet sales KPIs and dealership lead performance
- Identify lost or overlooked sales opportunities and develop strategies to re-engage customers
- Maintain consistent phone, email, text, and CRM follow-upHelp improve digital retail and online-to-showroom processes
- Coach and motivate team members to improve appointment and closing performance
- Maintain a high level of customer satisfaction throughout the vehicle shopping and purchasing process
- Identify opportunities to increase sales volume and dealership market share
- Help create an efficient, accountable, and high-performing internet sales operation
- Previous automotive sales, internet sales, BDC, or dealership management experience
- Experience with automotive internet lead management
- Experience using Tekion CRMStrong understanding of dealership CRM processes and lead follow-upKnowledge of automotive digital retailing and online vehicle shopping
- Strong leadership and team-development skills
- Excellent written and verbal communication abilities
- Strong phone, email, and text communication skills
- Proven ability to convert internet inquiries into dealership appointments
- Understanding of automotive sales KPIs and conversion metrics
- Strong organizational and time-management skills
- Ability to manage multiple priorities in a fast-paced dealership environment
- Self-motivated, competitive, and accountable for results
- Ability to coach, motivate, and develop a high-performing sales team
- Strong commitment to customer satisfaction and the overall dealership experience
- Competitive compensation
- Performance-based earning opportunities
- Strong internet lead volume
- Established dealership operations
- Extensive new and pre-owned vehicle inventory
- Digital marketing and internet lead support
- Medical, dental, and vision insurance 401(k) retirement options
- Paid time off
- Employee vehicle purchase and service discounts
- Professional training and development
- Career advancement opportunities within Diehl Automotive
- Supportive management team focused on growth and performance
- Fast-paced, professional automotive sales environment
Level
ManagerL7
Location
Coraopolis, PA
Occupation
Sales Managers
Industry
New Car Dealers
Posted
3 days ago
To get sharper similar jobs, create your profile using the link below.