Hotel Sales Coordinator

Location: Miami, Florida

Job Type: Full-Time

Compensation: $21.00 per hour We are seeking an organized, professional, and customer-focused Sales Coordinator to support the hotel’s sales efforts. This position assists the sales team with administrative duties, client communication, group bookings, proposals, contracts, and event coordination.

Essential Responsibilities: Provide administrative support to the Director of Sales and hotel sales team. Respond promptly and professionally to client inquiries. Prepare proposals, contracts, banquet event orders, group resumes, and correspondence. Enter and maintain accurate group, corporate, and account information in the hotel’s systems. Assist with coordinating group room blocks, meetings, site inspections, and special events. Communicate event and group details to the Front Office, Housekeeping, Food and Beverage, and other hotel departments. Track contracts, deposits, rooming lists, cutoff dates, and other important deadlines. Maintain organized sales files, reports, calendars, and client databases. Assist with prospecting, sales calls, follow-up communications, and promotional activities. Provide excellent service to clients before, during, and after their stay or event. Perform other duties as assigned by hotel management.

Qualifications: Previous hotel, hospitality, sales, reservations, or administrative experience preferred. Strong written and verbal communication skills. Excellent organization and attention to detail. Ability to manage multiple priorities and meet deadlines. Professional demeanor and strong customer-service skills. Proficiency in Microsoft Outlook, Word, Excel, and related office applications. Experience with Marriott systems or hotel sales software is preferred. Ability to work independently and collaboratively with different hotel departments. Bilingual English/Spanish is preferred. Schedule This is a full-time position. The schedule is primarily Monday through Friday, with flexibility to work occasional evenings or weekends based on business and event needs.