Associate Director, Employee Relations

Responsibilities: Serve as primary HR contact for employees and supervisors on labor and employee relations questions and concerns. Investigate workplace complaints and concerns, mediate conflicts, and function as the Level one grievance officer for labor contracts and as a Title IX Deputy investigator for employee related complaints. Advise administrators, faculty and staff on multiple human resources topics including employee and labor relations, performance management, and human resources compliance. Assist with fostering a positive and productive work environment while balancing the needs of the workforce with operational and legal requirements. Address and resolve workplace issues, promoting a positive work environment while ensuring compliance with labor laws and regulations. Provide guidance to supervisors about procedures for employee coaching and counseling, performance evaluations, the development of performance programs and disciplinary procedures. Interpret and implement HR policies, procedures and federal/state employment laws to ensure compliance. Maintain knowledge of a wide variety of complex federal/state employment laws, College policies, procedures and collective bargaining agreements.

Education: Bachelor's degree in Human Resources, Business Administration or related field. Master's degree preferred. Professional Certification in Human Resources such as PHR or SHRM-CP.Skills, Knowledge, Abilities: Excellent planning, organizing, communication, collaboration and conflict resolution skills. Ability to engage effectively at all levels of the organization. Thorough knowledge of and experience with applicable Federal and State employment laws. Ability to maintain high level of confidentiality.

Experience: Minimum of 5 years' Human Resources experience handling employee relations or labor relations, preferably in a Unionized Higher Education environment. Experience developing performance improvement and development plans. Proficiency with Microsoft Office Suite required. Workday experience preferred. Benefits Snapshot The College offers a generous benefits package to full-time employees.comprehensive medical plan options for you and your family (plus dental and vision)a College retirement contribution of 8% of your salary upon hireNCC tuition waiveran abundance of time off - up to 25 days' vacation/floating, 10 sick days Four (4) day workweeks during Summer Holidays (including a week+ break between Christmas and New Year's) Please visit https://www.northampton.edu/about/working-at-ncc/employee-benefits/index.html for more details on the full array of benefits.