Field Service and Technical Support Manager
jmi recruiting servicesYoungstown, OH
Field Service and Technical Support Manager
L5
jmi recruiting servicesYoungstown, OHtoday
Occupations
Architectural and Engineering ManagersIndustrial Production ManagersFirst-Line Supervisors of Mechanics, Installers, and RepairersIndustries
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceAll Other Industrial Machinery ManufacturingEngineering ServicesWe are currently assisting our client, an industrial manufacturer, with a Field Service and Technical Support Manager search in the Youngstown, Ohio area.
Responsibilities:
Lead commissioning and field service activities, ensuring projects are completed safely, on schedule, and within established budgets.
Coordinate field service engineering resources and technician schedules, assigning the appropriate personnel to each project.
Manage customer communications throughout commissioning and service projects, providing regular updates on project status, progress, issues, and required actions.
Coordinate customer troubleshooting support by phone or remote visual platforms when technicians are unable to respond immediately.
Monitor commissioning budgets and communicate additional scope, site conditions, and purchase order modifications to customers as needed.
Key Requirements:
- Bachelor’s degree in engineering from an accredited university
- Experience in project management, technical support, or field service management, preferably involving industrial equipment
- Strong problem-solving skills
Additional Information:
All information will be kept strictly confidential Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Who we are:
JMI Recruiting Services is a third party search firm that strategically partners with our clients to recruit exceptional talent nationwide. Our customers include Fortune 500, private equity firms, and privately held companies. With our proven process, excellent track record, and willingness to outwork the competition, we consistently deliver quantifiable results.
Apply now
Level
SeniorL5
Location
Youngstown, OH
Occupation
Architectural and Engineering Managers
Industry
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
Posted
today
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