Office Manager & Receptionist

Key Responsibilities: Front Desk & Guest Services Serve as the primary point of contact at the 10th-floor reception desk, greeting clients, guests, and partners in a warm, professional manner. Manage central phone lines, field inquiries, and route calls or messages to the appropriate team members promptly. Maintain a professional, clean, and organized reception area at all times. Catering, Hospitality & Office Errands Coordinate, order, and organize food and beverage deliveries for executive leadership and high-priority client or buyer appointments upon request. Set up catering, coffee, and snack arrangements for important meetings, ensuring prompt cleanup and reset afterward. Run occasional off-site office errands as needed (e.g., picking up last-minute meeting supplies, specialized catering/snack items, or urgent packages).Showroom & Facility Management Take daily ownership of all showrooms across the 9th and 10th floors, ensuring they are impeccably clean, organized, fully prepped, and presentation-ready at any given moment. Conduct a mandatory end-of-day walkthrough of all showrooms and common areas to reset furniture, clear clutter, and prepare spaces for the next business day. Supervise and manage the external cleaning crew to hold them accountable to high maintenance and sanitation standards. Schedule, coordinate, and oversee all required office maintenance appointments, repairs, and service technicians across both floors. Office Operations & Supplies Oversee full-cycle inventory management for office supplies, kitchen amenities, and operational essentials across both floors; place orders proactively to prevent shortages. Maintain kitchen and breakroom areas, ensuring coffee stations, water units, and appliances are stocked and operational. Identify facility issues or operational inefficiencies and resolve them independently and efficiently. Shipping, Receiving & Logistics Manage all incoming and outgoing mail, packages, and freight deliveries for both floors. Sort and distribute mail/deliveries to the proper personnel daily. Consolidated HK Outgoing Shipments: Prepare, pack, and label outgoing consolidated packages bound for our HK office, as needed. Consolidated HK Incoming Shipments: Receive, unbox and distribute incoming consolidated packages arriving from our HK office, as needed.

Qualifications & Requirements: Physical Requirement: Must be physically capable of lifting, carrying, pushing, and pulling boxes and packages weighing up to 50 lbs.

Experience: 2+ years of experience in an office management, executive front desk, receptionist, or showroom coordinator role.

Communication Skills: Excellent verbal and written communication skills with a professional demeanor.

Organizational Skills: Exceptional attention to detail, strong time-management skills, and a demonstrated ability to multitask without sacrificing quality. Proactive Ownership: A self-starter mindset with strong initiative—someone who notices what needs to be done and takes care of it before being asked. Tech-Savvy: Proficient with shipping portals (Fed Ex, UPS, DHL), Microsoft Office / Google Workspace, and general office equipment.