Dealership Parts Director

Responsibilities: Responsible for the operations, personnel, marketing and profitability of the department Train and manage all parts sales professionals on dealership procedures and productivity Observe, encourage and inspire parts counter personnel to secure customer loyalty Forecast sales, gross profits and expenses Maintain above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction Develop and execute effective customer relations policies Hold weekly departmental meetings and set sales and parts goals Interact with outside vendors and other dealership management

Qualifications: Minimum high school diploma or GED equivalent required Two to four year college degree preferred At least 3-5 years of automotive parts management experience Previous experience as a Parts/Service Manager and/or Advisor recommended Excellent customer service skills ADP experience a plus Ability to be analytical, problem solve and multi-task Self-motivated enthusiastic presence in a team environment Strong written and communication skills Consistent and stable work history Valid driver’s license and clean driving record Professional appearance and work ethic All potential employees must pass pre-employment testing including a background check and drug screen

Benefits: Fast paced work environment Paid training and development Career growth opportunities Medical and dental coverage available after 2 month period Paid vacation 401(k) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.