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Patient Access Coordinator

L3

bhmg baptist health medical groupShelbyville, KYyesterday

Occupations

Patient RepresentativesMedical Secretaries and Administrative AssistantsMedical Assistants

Industries

All Other Miscellaneous Ambulatory Health Care ServicesAll Other Outpatient Care CentersOffices of Physicians
Summary Job Description: Patient Access Coordinator –Partners Womens Health Baptist Health Medical Group Shelbyville, KY | Full-Time | First ShiftBe the First SmileDo you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused Patient Access Coordinator to join our Primary Care team in the Louisville area. As a Patient Access Coordinator, you'll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you're passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we'd love to meet you.
What You'll Do: In this role, you will:
  • Welcome patients and provide outstanding customer service in person and over the phone.
  • Register patients accurately by collecting demographic, insurance, and visit information.
  • Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.
  • Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.
  • Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.
  • Maintain accurate patient records and update information as needed.
  • Utilize patient access and registration software to support efficient office operations.
  • Ensure compliance with state, federal, and organizational regulations related to patient access services.
  • Complete ongoing education and training requirements.
  • Support the team by performing additional administrative duties as needed.
  • What We're Looking For Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a medical office or healthcare setting.
  • Knowledge of medical terminology.
  • Strong computer and data entry skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask while maintaining accuracy and attention to detail.
  • A positive attitude and commitment to delivering exceptional patient care.
  • Why Join Baptist Health Medical Group?
At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally. If you're looking for a rewarding career where you can make a meaningful difference in patients' lives every day, Baptist Health is an Equal Employment Opportunity employer. EoE Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.Job Applicant Privacy Policy Statement - Job Applicant Privacy Policy
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Level

JuniorL3

Location

Shelbyville, KY

Occupation

Patient Representatives

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

yesterday

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