Good Zoo Guest Service Attendant

Essential Duties and Responsibilities: Greet guests in a friendly, professional, and welcoming manner. Provide accurate information regarding services, programs, events, and facilities. Operate cash registers and point-of-sale systems while handling cash, credit card, and other transactions accurately. Balance cash drawers and follow established cash-handling procedures. Resolve guest concerns and complaints professionally, escalating issues when appropriate. Maintain a clean, organized, and presentable work area. Assist with stocking, organizing, and maintaining guest service areas. Support other departments and team members as business needs require. Answer phones, respond to inquiries, and provide administrative support as needed. Follow all company policies, safety procedures, and operational standards. Promote a positive guest experience through exceptional service and attention to detail. Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Training is provided.