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Detection & Investigation Analyst Lead: Fraud Detection & Remediation

L6

pncDenver, COyesterday

Occupations

Fraud Examiners, Investigators and AnalystsDetectives and Criminal InvestigatorsPrivate Detectives and Investigators

Industries

Investigation and Personal Background Check ServicesCommercial BankingOther Activities Related to Credit Intermediation
Detection & Investigation Analyst LeadAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Detection & Investigation Analyst Lead within PNC's Fraud Detection & Remediation organization, you will be based in Birmingham, AL, Denver, CO, Strongsville, OH. We maintain continuous 24/7/365 coverage, and a variety of shift schedules may be available based on business needs and staffing requirements. Potential shifts available based on business need: Sunday - Wednesday: 9:30 PM - 8:30 AM ESTMonday - Friday: 3:30 PM-12:00 AM ESTFriday - Monday: 9:30 AM-8:30 PM ESTTuesday - Saturday: 1:00 PM-9:30 PM EST
Preferred Skills:
  • Perform complex investigations and analysis
  • Apply policy and risk judgment consistently
  • Manage multiple work streams simultaneously
  • Conduct in-depth fraud investigations end-to-end
  • Create, maintain, and update formal case records
  • File security incident reports and complaints when required
  • Apply authentication and KYC procedures consistently
  • Handle inbound calls involving higher-risk scenarios
  • Work advanced alert queues when volume allows
  • Balance phone, alert, and case work independentlyPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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Level

LeadL6

Location

Denver, CO

Occupation

Fraud Examiners, Investigators and Analysts

Industry

Investigation and Personal Background Check Services

Posted

yesterday

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