Epic - Clinical Applicication Analyst - Intermediate

Clinical Application Systems Analyst - Intermediate We are seeking a Clinical Application Systems Analyst - Intermediate to support IT EMR Services with a primary focus on Epic ASAP and related clinical applications. This role is responsible for application support, system maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability. The ideal candidate will collaborate with operational and IT teams to resolve complex issues, implement system enhancements, and support continuous improvement initiatives that advance clinical and business operations. This position offers the opportunity to work in a dynamic healthcare technology environment, contribute to innovative solutions that support patient care, and play a key role in advancing operational excellence across UAMS.Join our team and help enhance the technology and workflows that empower clinicians, improve patient experiences, and support our mission of delivering exceptional healthcare.

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only):Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only)

Summary of Job Duties: The Clinical Application Systems Analyst - Intermediate will: Configure, maintain, test, and optimize Epic ASAP and related clinical applications to support operational needs, system integrity, and regulatory compliance. Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions. Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions in accordance with established service level agreements. Monitor application performance, integrations, and security to ensure system reliability, data integrity, and compliance with organizational and regulatory standards. Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives and timelines are met. Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to continuous process improvement initiatives. May perform additional tasks as assigned to support departmental goals.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Benefits Eligible: Yes