Receptionist/Switchboard Operator - Substitutes (Temporary/Hourly)

miracosta collegeOceanside, CA2 days ago

$25.47 per hour

Occupations

Receptionists and Information Clerks Switchboard Operators, Including Answering Service Telephone Operators

Industries

Other General Government Support Telephone Answering Services Temporary Help Services

Posting DetailsBefore applying, be sure to read the "Application Procedure" section below. Posting Summary Job TitleReceptionist/Switchboard Operator - Substitutes (Temporary/Hourly) 2026-2027 Type of AssignmentClassified/StaffAssignment CategoryTemporary Assignment Position DetailsThe Public Information Office (PIO) at MiraCosta College would like to build a pool of substitute Receptionist/Switchboard Operators to serve as receptionist at the information desk as needed. The assignment will be on an on-call basis, with substitutes potentially being contacted on short notice about a shift. The department will review applications in the pool as needed. Applications are valid through June 30, 2027, at which time they will expire. A new posting for this pool will be posted on July 1, 2027, and those still interested will need to reapply at that time. RESIDENCY REQUIREMENT:MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employee's regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs. The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months. Location CityOceanside, Cardiff, and/or CarlsbadLocation StateCaliforniaInclusion, Diversity, Equity & Accessibility (IDEA) MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment that affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The college's commitment to inclusion, diversity, equity and accessibility is expressed in board policy 3400 found on the MiraCosta College Board of Trustees webpage: https://www.miracosta.edu/office-of-the-president/board-of-trustees/board-policies-and-administrative-procedures.html MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta College's Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at https://pa-hrsuite-production.s3.amazonaws.com/3050/docs/105281.pdfThe college was designated as a Hispanic Serving Institution (HSI) in 2013. This designation reflects the great responsibility that MiraCosta has to the educational attainment and economic well-being of the surrounding community. We are a veteran and military supportive institution and an Achieving the Dream Leader College. New associate faculty will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center. Salary Range9Compensation$25.47 per hour (range 9, step 1).

Benefits: Short-term, temporary employees may be eligible for Healthy Families Sick Leave, and enrollment in a retirement system. Position Term in MonthsAs needed; On-callApplication ProcedureIn order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number: Application in which you list all relevant experience. (Do not write "see resumé") A current resume or curriculum vitae summarizing your educational background and experience. The department will review applications and contact applicants selected for interview either by phone or by email. Offer of employment to the person selected for this position is contingent upon 1) submission of a current tuberculosis test clearance; 2) proof of eligibility to work in the United States; 3) fingerprint clearance; and 4) approval by the Board of Trustees. Retired STRS members are not eligible for this position. Basic FunctionUnder the direction of the Director of Public & Governmental Relations, Marketing and Communications, serve as receptionist at the information desk in the lobby of the Administration Building, answer questions and provide information to the public both in person and in response to telephone calls. Distinguishing CharacteristicsCalifornia Driver's License Requirement CheckEssential Duties & ResponsibilitiesThe duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Answer telephones, route calls; take messages. (E) Greet visitors, provide routine information and assistance to students, employees, and the general public. (E) Provide information to callers and visitors to the building, including assistance with directions to the college and to specific campus locations and determining the appropriate college department or staff member to assist the caller/campus visitor. (E) Other DutiesPerform related duties as assigned. Knowledge ofDistrict organization, operations, policies and objectives. Telephone techniques and etiquette. Oral communication skills. Interpersonal skills using tact, patience and courtesy. Modern office practices, procedures and equipment. Operation of a computer and Microsoft applications, particularly the internet and Outlook. Ability toLearn to interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Learn the names and locations of personnel served by the switchboard. Learn the wide variety of programs and services offered by the college to appropriately direct callers and campus visitors. Understand and follow oral and written directions. Analyze situations accurately and adopt an effective course of action. Respond appropriately to emergency phone calls and situations. Use good judgment in dealing with a variety of situations and with the public. Speak clearly to provide answers to questions from the public. Establish and maintain cooperative and effective working relationships with others. Communicate effectively orally. Work as a member of a team. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

Education & Experience: Education and experience equivalent to graduation from high school. Desirable QualificationsLicenses & Other RequirementsPhysical EffortThe physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to work at a computer, including repetitive use of a computer keyboard, mouse or other control devices; ability to travel to a variety of locations on and off campus as needed to conduct district business. Emotional EffortAbility to develop and maintain effective working relationships involving interactions and communications in person, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to concentrate on detailed tasks for extended periods of time and/or intermittently while attending to other responsibilities; ability to work effectively under pressure on multiple tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions: Primarily works in an office environment. Subject to frequent interruptions by individuals in person or by telephone; intermittent exposure to individuals acting in a disagreeable fashion. May work at any district location or authorized facility during day and/or evening hours with occasional evenings and/or weekends on an as-needed basis. Occasional local travel may be requested. Posting Detail Information Posting NumberS_25/26_059_PHuman Resources Contact Informationjobs@miracosta.edu or 760.795.6854 Job Close Date 06/30/2027 Open Until FilledFirst Screening DateDirect Link to Postinghttps://mccollege.peopleadmin.com/postings/5173

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Level

EntryL2

Salary

$25.47 per hour

Location

Oceanside, CA

Occupation

Receptionists and Information Clerks

Industry

Other General Government Support

Posted

2 days ago

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