Assistant General Manager
$14.42-$22.25/ Hourly
Apply now (opens in a new tab)Assistant General Manager
L4
$14.42-$22.25/ Hourly
Occupations
First-Line Supervisors of Food Preparation and Serving WorkersFood Service ManagersFirst-Line Supervisors of Retail Sales Workers- Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
- Resolves majority of on-site customer complaints.
- Conducts periodic food safety audits.
- Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.
- Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
- Maintains day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and audits of the DCS.
- Maintains principle accountability for timekeeping and payroll procedures.
- Ensures that facilities and equipment are maintained to Company standards on a day-to-day basis.
- Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards.
- Monitors speed of service (SOS) performance and resolves bottlenecks to achieve SOS goals.
- Responsible for weekly and daily inventory, food and supplies deliveries, restaurant opening and closing and daily adjustments in shift staffing and crew deployment.
- Principle trainer for new crew members with primary responsibility for STP program delivery and documentation as well as specific instruction to cashiers in sales building techniques.
- Conducts formal crew performance appraisals and determines merit awards subject to RGM approval. Required Skills, Knowledge and Abilities:
- 1+ years supervisory experience preferred in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
- High school diploma or GED.
- Supervisory experience in either a food service or retail environment.
- Demonstrated ability to maintain financial controls and coach and train hourly employees.
- Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Other Attributes:
- Must be a self-starter, process and solutions focused.
- Enthusiastic and strong driver of the company's Mission and Core Values.
- Action oriented.
- Independent problem solver
- Bonus - Eligible for monthly bonus based on performance.
- Medical Insurance - Eligible 1st of month after 60 days.
- 401K Plan - Eligible after one year.
- Vacation -
- Sick Leave - Granted per State requirement.
Level
MidL4
Salary
$14.42-$22.25/ Hourly
Location
Inglewood, CA
Occupation
First-Line Supervisors of Food Preparation and Serving Workers
Industry
Full-Service Restaurants
Posted
yesterday
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