Quality Systems Coordinator

The Quality Coordinator is responsible for maintaining and improving the facility's Quality Management System (QMS) in accordance with ISO 9001 requirements. This role coordinates internal audits, corrective actions, document control, employee training, and continuous improvement initiatives while supporting compliance with customer and regulatory requirements. The Quality Coordinator serves as the facility subject matter expert for ISO 9001 (Owner of the ISO 9001 for the Canton Facility). Job Summary & Requirements Job Duties: Develop, implement and monitor quality policies, procedures and work instructions. Plan, schedule, conduct and document internal quality audits; identify non-conformities and ensure timely corrective actions. Follow up on internal audit results and ensure completion deadlines are met. Manage controlled documents, including revisions, approvals, distribution, retention and archiving through document management systems (Nintex and Microsoft Teams). Internal monitoring of ICAR’s (internal corrective action) – working with the teams to ensure they are closed on-time. Participate in the investigation and resolution of CAR’s. Coordinate root cause analysis and corrective and preventive action (CAPA) activities resulting from audit, customer complaints and process failures. Train staff and employees on QMS requirements and support continuous improvement initiatives Assist the Quality Manager in developing monthly QMS and annual Management Review presentations Drive quality management system improvements through effective auditing and documentation revisions. Develop monthly internal audit schedule & conduct audits accordingly Facilitate 2nd party on-site audits Address any nonconformance’s identified during the surveillance/recertification audit Support and back-up Quality Manager. Assist with any Quality Duties as required from auditing, external auditing and back up other quality positions as required across all 3 shifts. Assist Production and other departments are required.