Optical Retail Manager

Responsibilities: Works with team to complete daily checklist Facilitates daily huddle meetings with the Optical Team Facilitates team trainings and department meetings Handles patient escalation issues within limits Performs duties associated with the Eyewear Consultant and Lab Technician positions Answers difficult questions regarding insurance benefit verification and issues Finds creative ways to cultivate optical production Assists in inventory management Works with Virtual Assistants to ensure back‐end work is completed Ensures completion of team scorecard and individual scorecards Ensures all processes are followed in the Elite Vision Care Way Sets an example of the Elite Vision Care Heartbeat Coordinates with other supervisors to ensure exceptional flow for each patient through the office Qualifications At least 3 years of experience in the fitting, selecting, and selling of eyewear Minimum of one year supervisory experience Strong accuracy and attention to detail in order to achieve exceptional patient care experiences Ability to handle multiple responsibilities while still assisting with patient care Flexible and adaptable to daily changes in priorities Must be able to work Saturdays (required) Must be able to work certain evenings for marketing/events if necessary Legally authorized to work in the US Physical Requirements Job demands standing on your feet for extended periods, lifting up to 25 lbs., and frequent bending, reaching overhead, and stooping. Schedule and Compensation Store hours: Monday–Friday 9:00 am–6:00 pm, Saturdays 9:00 am–3:00 pm (Saturdays required).

Compensation: $18.00 – $23.00 per hour.

Benefits: Paid Time Off plan with holidays, medical, and dental benefits Self‐employment tax‐free IRA (Simple IRA) participation Eyecare and eyewear discounts for family members Team events Employer‐provided life insurance Employer‐provided long‐term disability Optional short‐term disability Annual credit for eyewear or contact lenses Mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory ※(Please clarify) Six paid holidays per year (New Year's Day, Labor Day, Memorial Day, Independence Day, Christmas, Thanksgiving) Industry‐leading paid time off (PTO) policy with carryover option Elite Vision Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds.