Virtual Assistant

Key Responsibilities: The chance to work 100% from the comfort of your home via a personal computerManage incoming calls, patient inquiries, and new patient leads with professionalism and warmthSchedule consultations and physical therapy appointmentsFollow up with prospective and current patients via phone, email, and textMonitor and respond to emails and voicemails promptlyAssist with insurance-related administrative tasks as neededProvide general administrative support to the clinical teamMaintain accurate records and assist with administrative trackingSupport marketing initiatives and social media content creationAssist with special projects as the practice continues to growQualificationsExcellent verbal and written communication skillsStrong organizational skills with exceptional attention to detailAbility to work independently and manage priorities in a remote environmentProficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanorStrong customer service skills and a proactive approach to problem-solvingPrevious experience in administration, customer service, healthcare, or a medical office setting is preferred but not requiredBenefits:401(k) Dental insuranceHealth insurancePaid time offParental leaveVision insurance