Associate Vice President, Collections, Loss Mitigation

About the Company: Large federal credit union in the southwest U.SIndustry Banking Type Non Profit Founded 1935 Employees 501-1000 Categories Banking & Mortgages Banking Specialtiesfinancial services banking auto loans credit cards real estate loans commercial lending and financial planning

About the Role: The Company is seeking an AVP Collections - Loss Mitigation to join their team. The successful candidate will be responsible for planning, controlling, and directing the day-to-day operations of the collections and loss mitigation staff. This includes overseeing the contact with members to obtain delinquent payments, arranging payment schedules, and administering repossession and foreclosure procedures. The role also involves preparing detailed reports, ensuring fair and accurate credit reporting, and maintaining control over loans in various collection statuses. The AVP will be a key leader in the department, enhancing the company's reputation, and upholding a member-centric culture. Applicants must have a minimum of 4 years' related experience, with at least 3 years in a management role, and a proven track record of high recoveries. Comprehensive knowledge of all areas of collections, including bankruptcy, repossessions, and foreclosures, is essential. The role requires the ability to manage a professional team, implement process improvement initiatives, and ensure compliance with policies and procedures. The ideal candidate will have excellent communication, negotiation, and interpersonal skills, and the ability to build effective working relationships. A strong background in financial services and a thorough understanding of relevant laws and regulations, such as the Fair Debt Collection Practices Act, are also necessary. Hiring Manager Title VP of Collections FunctionsOperations