Front Desk

Title: Front Desk Associate (a.k.a. Director of First Impressions)

Reports To: Front Desk Supervisor or General Manager

Location: Bravoz Entertainment Center

About the Role: Love meeting new people? Thrive on making someone’s day? As a Front Desk Associate at Bravoz, you’re the friendly face that sets the stage for a guest’s entire visit. Sell them the fun. Answer their questions. Make check-in a breeze. And do it all with a big Bravoz smile.

What You’ll Be Doing: Be the welcome wagon: Greet every guest with genuine excitement. Sell the fun: Recommend passes, season memberships, parties, and cool add-ons. Make it easy: Help with waivers, check-ins, and party bookings. Handle payments like a pro: Cash, cards—keep it accurate and smooth. Be the info guru: Know all the attractions, prices, policies, and promos. Answer the phone like a rockstar: Friendly, clear, and helpful every time. Keep it looking good: Tidy, stocked, and guest-ready. Solve problems on the fly (with help from your team when needed).Spread the Bravoz spirit everywhere you go.

Who You Are: At least 16 years old (or meet local age requirements).Super friendly and approachable. Great communicator—both in person and on the phone. Detail-oriented when handling cash and bookings. Enjoys working in a busy, lively environment. Previous customer service or cash-handling experience is a plus (but we’ll train the right person!).Able to work weekends, evenings, and holidays.

What You’ll Gain: A dynamic, people-focused role. Sales and customer service skills you’ll use forever. A fun team that knows how to celebrate every day. The chance to help guests create memories they’ll never forget. Wednesday - Sunday or Friday - Sunday