Senior Musical Instruments Retail Sales Associate

Music & Arts seeks a full-time Senior Sales Associate to drive sales and provide exceptional service in our retail store. You’ll guide students, parents, and educators in selecting band and orchestra instruments, rentals, accessories, and lessons while consistently meeting sales goals. Responsibilities include customer consultations, POS transactions, merchandising, inventory support, and promoting lessons and repair services. You’ll collaborate with school service reps, support community and education events, and help train junior associates. This role suits a results-driven retail professional passionate about music and education. Provide consultative sales support for instruments, rentals, accessories, and lessons Meet and exceed individual and store sales goals Process POS transactions accurately and efficiently Maintain merchandising standards and assist with inventory management Promote lessons and repair services to students, parents, and educators Support school service reps and local school programs as needed Participate in community and education-focused events Help train and mentor junior sales associates Resolve customer issues and ensure high satisfaction Maintain product knowledge of instruments, accessories, and services Retail sales Point-of-sale (POS) operation Customer relationship management Product knowledge – musical instruments and accessories Inventory management Merchandising Cash handling and reconciliation Upselling and cross-selling Event and promotion support Basic computer proficiency Medical Insurance Dental Insurance Vision Insurance 401k Background in music performance, education, or retail music strongly preferred Point-of-sale (POS) and retail sales training preferred Customer service or sales certifications a plus