shift manager tb39037 parsippany
$17.50 - $19.00
Apply now (opens in a new tab)shift manager tb39037 parsippany
L4
$17.50 - $19.00
Occupations
First-Line Supervisors of Food Preparation and Serving WorkersFood Service ManagersFirst-Line Supervisors of Personal Service Workers- Supervise and coordinate the activities of restaurant crew members during your shift.
- Delegate tasks effectively and ensure team members understand their responsibilities.
- Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment.
- Customer Service Excellence:
- Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally.
- Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction.
- Operational Oversight:
- Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation.
- Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food.
- Monitor inventory levels and order supplies as needed to meet operational demands.
- Shift Scheduling and Staffing:
- Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs.
- Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments.
- Training and Development:
- Train new hires on restaurant policies, procedures, and job responsibilities.
- Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols.
- Financial Accountability:
- Monitor sales performance and expenses during your shift to achieve financial targets and control costs.
- Implement strategies to maximize profitability and optimize operational efficiency.
- Communication and Collaboration:
- Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities.
- Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers.
- Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Knowledge of food safety regulations and best practices in food handling.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
- Education and Certification:
- High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred).Certification in food safety (e.g., ServSafe) is advantageous.
- Medical, Dental, Vision Health Plan options 401(k) Retirement PlanSTD, LTD, and Life Insurance options
- Opportunities for career advancement within the restaurant management team.
- Employee discounts on meals and beverages.
- Training and development programs to enhance leadership and management skills.
- Paid Time Off in the First Year
- Monthly Performance BonusAnnual Awards for Top Performers
Level
MidL4
Salary
$17.50 - $19.00
Location
Boonton, NJ
Occupation
First-Line Supervisors of Food Preparation and Serving Workers
Industry
Limited-Service Restaurants
Posted
9 days ago
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