Customer Service Representative- Tulsa, OK
georgia itTulsa, OK
Customer Service Representative- Tulsa, OK
L3
georgia itTulsa, OKyesterday
Occupations
Customer Service RepresentativesReceptionists and Information ClerksOffice Clerks, GeneralIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support ServicesCustomer Service Representative Essential Job Functions:
Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
Records call on account history record with results of the inquiry; initiates required confirmation.
Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications:
High school diploma or G.E.D.
Zero or more years of customer service or other telephone experience
Experience working with organizational functions and personnel
Experience working with fax machines, computer software, and telephone technology
Experience working with and skilled in the use of help desk software
Other Qualifications:
Basic business and analytical problem solving skills
Basic communication skills
Ability to follow oral and written directions
Work Environment: Office environment- May require shift work
Apply now
Level
JuniorL3
Location
Tulsa, OK
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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