Texas Licensed Insurance Representative

Key responsibilities: Deliver exceptional service by resolving inquiries and supporting policy updates in a contact center Retain members through effective problem-solving and accurate documentation of interactions Identify opportunities to upsell and cross-sell insurance products while maintaining a customer-focused approachRequired qualificationsHigh School diploma or GED required; college degree preferred Property & Casualty or Personal Lines license required (or ability to obtain within 90 days) Spanish fluency required for bilingual queue Previous insurance or call center experience preferred Strong computer and multitasking skills