Remote Customer Experience Agent - Tier 1

Jobgether is representing a partner company seeking a Customer Experience Agent — Tier 1 to handle first-line customer support across phone, email, and chat channels. You will resolve routine issues, document interactions in the CRM, and escalate when needed, in a fully distributed team. The role requires a year of inbound call center experience, strong communication, and empathy, plus the ability to work the specified Tuesday–Friday and Saturday shifts.