Mobile Equipment Mechanic

Job Description Job Description Position Responsibilities General Duties: Repair and maintain Hustler, Husqvarna, Spartan, Toro, Mahindra, Ventrac and related Outdoor Power and Turf Equipment Responsibilities include diagnosing engine, hydraulic, electrical, and mechanical problems Perform service and repair at customer location using service van/truck Clearly explain (if called upon) to the customer's satisfaction the diagnosis and repair of the machine in question Continually seek both technical and product training when available Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly Work with integrity, always upholding company values Perform related responsibilities/accountabilities as required or directed Daily Duties: Perform repairs within the time parameters as established by flat rate time or billed time with proper diagnosis Maintain an orderly and clean work area and assist with cleanliness in shop Establish and maintain a positive working relationship with employees, vendors, and customers Respond promptly to customer needs and manage difficult customer situations Completely fill out and turn in all work orders Weekly Duties: Study and review all relevant product repair updates Inspect, clean, and maintain all equipment used Report to the shop supervisor any hazards or faulty equipment Meet with supervisor to discuss the weekly repair trends, comebacks, and service problems All other tasks as assigned.