Senior Member Services Specialist (Hybrid)

American Chemical Society in Columbus, OH is seeking a Senior Customer Service Representative to join the Member Services team. The role supports an expanding, global client base from a hybrid office, with a standard 8‑hour shift schedule and occasional overtime. You will troubleshoot, respond to inquiries, and coordinate with other ACS divisions to ensure timely resolution and high-quality service. Associates degree preferred; 3 years in a multi‑modal contact center is expected.