IT Specialist (Onsite) - CAG Austin TX

Requirements: Understand and adhere to the 3 CAG Core values Exceptional customer service, communication and discipline skills Highly engaged and interested in growing in an IT career CompTIA A+ Certification Reliable transportation Available 40 hours per week minimum Available to work daily from 6:00am or until 8:00pm Ability to lift 50 lbs to chest height Ability to stand/walk for long periods of time Ability to kneel under desks Must have held a valid driver's license for at least 1 year Must be at least 18 years of age to be considered Example job duties include but are not limited to: Set and accomplish personal and professional SMART goals Study and obtain certifications / read and grow personally and professionally Create, update, and close tickets using our ticketing system Answer and use chat and phone systems Perform remote sessions on computers Manage IT onboarding and offboarding of employees Move workstations and manage cables Setup and maintain audio/video solutions Install, update and troubleshoot applications on end user computers Perform hardware upgrades and manage repairs through 3rd party providers. Troubleshoot network connectivity issues Ideal candidates will be familiar and have experience with: Computer hardware troubleshooting Windows, Mac, and Linux Reading event logsPC imaging and deployment Dell tech direct fleet management Basic network troubleshooting Basic WiFi operation and troubleshootingMFC setup and troubleshooting Low voltage cable installation and planning Avigilon security camera operations and troubleshooting Microsoft Active Directory & Microsoft Entra / Intune Google Workspace Administration Mosyle mobile device management SyncroPSACompensation and Perks:$25+ per hour based on experience and certifications Leadership / Mentorship opportunities Onsite Gyms and wellness coaches Vehicle purchase reimbursement program 100% employer paid health insurance Paid study time for certifications 100% reimbursement for all approved, completed certificationsCAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment. As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application. Core Values: Transformational Not Transactional - Be Transformational We do what we say we're going to do We encourage and support each other We're committed to continuous growth